Responsibilities:
- Coordinate procurement of all IT equipment (printers, fax machines, scanners, workstations, servers, switches, access points, firewalls) and IT-related dental equipment (sensors, dental scanners)
- Routine inventory of IT and IT-related dental equipment as well as IT-related licenses and warranties; investigate and report on discrepancies identified within these inventories
- Coordinate delivery, return and transfer of IT equipment and IT-related dental equipment between company HQ, dental offices, and vendors
- Receive and inventory IT and IT-related dental equipment that is delivered to the company HQ; for equipment cleared for disposal, coordinate applicable vendor disposal actions
- Assist in the improvement and operation of the company IT Asset Lifecycle Management program, including the update and audit of asset records within the applicable tools/platforms
- Maintain and routinely audit the IT Vendor tracker, updating points of contact, notifying of upcoming renewals and recording new/renewed contracts in applicable tools/platforms
- Conduct a weekly audit of recently offboarded employees and perform license reconciliations
- Assist in the audit of IT invoices, supporting IT leadership in the identification of possible cost-savings initiatives
- Assist in the processes of IT invoices and support resolution of IT-related billing inquiries
- Investigate and make recommendations for the improvement of IT asset and vendor management processes
- Routinely audit and update internal IT contact list/directory and organization chart
- Assist in the review and analysis of IT asset- and vendor-related data and reporting
- Perform other related duties as assigned
Experience:
- Experience working in a project coordination or support related role
- Self-motivated and direct – independent worker; can effectively prioritize and multi-task
- Extremely strong organizational and multitasking skills
- Excellent writing skills for creating standard operating procedure documents
- Basic understanding of the IT Asset Lifecycle principles and best practices
- Ability to provide vision, constructive feedback, and prioritization to peers and supervisors
- Must be able to lift up to 30lbs
- Prior experience with IT and healthcare is a plus